Privacy Policy

This Privacy Policy outlines how Pistol, operating under a Curacao eGaming license, collects, uses, protects, and discloses personal information in accordance with the applicable privacy laws and gambling regulations in Australia and New Zealand. By using our services, you consent to the data practices described in this policy.

Data Collection

Pistol collects various types of personal information from users to provide a safe and enjoyable gaming experience. The data we collect includes:

• Registration data: When you create an account, we collect personal details such as your name, date of birth, address, and contact information.
• Payment details: We collect information necessary to process your transactions, including payment method details, banking information, and transaction history.
• Technical logs: We gather information automatically when you access our platform, including your IP address, device type, browser information, and cookies to improve our services.

Purpose of Data Usage

The information collected is used for several purposes, including but not limited to:

• Account management: To facilitate account creation, maintenance, and management.
• Marketing communication: To send promotional materials, newsletters, and updates about our services if you have opted to receive such communications.
• Anti-fraud checks: To protect against fraudulent activities and ensure the integrity of our gaming environment.
• AML compliance: To comply with Anti-Money Laundering regulations and ensure responsible gaming practices.
• KYC procedures: To verify the identity of our users and prevent underage gambling by performing Know Your Customer checks.

Data Sharing

Pistol may share your personal information with third parties under the following circumstances:

• Disclosure to payment providers: We share necessary personal and financial information with payment processors to facilitate transaction processing and manage payment-related queries.
• Verification partners: We may share your information with third-party verification services to complete KYC checks and ensure compliance with regulatory requirements.
• Regulatory authorities: We may disclose your information to law enforcement or regulatory authorities when required by law or to protect our rights and the rights of others.

User Rights

As a user, you have specific rights regarding your personal information, including:

• Right to access: You have the right to request access to the personal data we hold about you, and we will provide you with a copy of this information upon request.
• Right to deletion: You can request the deletion of your personal data, and we will comply unless we are required to retain it for legal or regulatory purposes.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data.

To exercise these rights, please contact our support team.

Cookie Policy

Pistol uses cookies to enhance user experience and improve the performance of our platform. Cookies are small files placed on your device that help us analyze how our services are used. We utilize two types of cookies:

• Essential cookies: These cookies are necessary for the basic functionality of our website, allowing you to navigate and use its features, such as accessing secure areas.
• Analytical cookies: These cookies help us understand how users interact with our platform by collecting information about usage patterns. This data is used to improve our services and enhance the user experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our services.

Data Security

Pistol takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server hosting.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

Changes to the Privacy Policy

Pistol reserves the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website. It is your responsibility to review this policy periodically for any updates or changes. Continued use of our services after changes have been made constitutes your acceptance of the revised Privacy Policy.

Contact Information

For any questions or concerns regarding this Privacy Policy or your personal data, please contact our support team. We are committed to addressing your inquiries and ensuring your privacy is respected.

Conclusion

Pistol is dedicated to providing a responsible gaming environment while ensuring that your personal information is handled in compliance with applicable privacy laws and gambling regulations. We value your trust and are committed to safeguarding your data in every interaction you have with our services.